Frequently Asked Questions
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Do I need prior experience?
No. Our beginner track assumes no prior knowledge.
How long do I have access?
You keep access to recorded lessons for at least 12 months.
Is there a certificate?
Yes, a certificate of completion is included.
Do you provide tools lists?
Yes. Each course includes a concise tools and materials list.
What are the payment methods?
We accept major cards (Visa, MasterCard), Apple Pay, Google Pay, and PayPal where available.
Can I get a refund?
Yes. We offer a 14-day money-back guarantee if you haven't consumed more than 20% of the course.
Will I get mentor feedback?
Absolutely. Scheduled live Q&A and written feedback are provided on key assignments.
Do you have community access?
Yes. Private community channels are available for all students during the learning period.
What language are the lessons in?
Courses are in English with optional English subtitles. Select lessons have Spanish subtitles.
Do you issue VAT invoices for companies?
Yes. Enter your business details at checkout to automatically receive a VAT-compliant invoice.
Are live sessions recorded?
Yes. Replays are added within 24 hours and are available alongside course materials.
How do I contact support?
Email support via Help in the header or call +1 (646) 555-4832 on business days, 9:00–17:00.
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